Privacy and Security Policies
This informs you of our policies regarding the collection, use and disclosure of personal information we receive from users of the Ferro Fuel Oil website. We use your personal information only for providing and improving the website.
By using the website, you agree to the collection and use of information in accordance with this policy.
Information Collection and Use
While using our website, we may ask you to provide us with certain personally identifiable information (“personal information”) that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name, phone number, email address, etc. Ferro Fuel Oil is the sole owner of the information collected on the website. We will not share your personal information with a third party unless deemed necessary to fulfill your request, and we will not sell or rent your personal information to anyone, or disclose any non-public personal information about you to anyone, except as required under law.
Protecting Your Information
Ferro Fuel Oil takes reasonable steps to protect all personal information, including sensitive information (e.g., credit card data) provided through our website. Sensitive information provided through our website is encrypted and transmitted securely, although no data transmission can be guaranteed to be 100% secure. We also safeguard your privacy offline; we educate our employees about the importance of confidentiality and customer privacy, and we maintain procedural safeguards to protect your personal information.
Cookies are files with small amounts of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive. Like many sites, we use “cookies” to collect non-personally identifiable information that will help us to improve your experience on our website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, it may limit your ability to use certain portions of our website.
Ferro Fuel Oil includes links to external websites. We are not in control of or responsible for the content on external websites, and we will not be held liable for any issues that may arise as a result of using these external sites.
In order to place an order through our website, you must provide contact information (e.g., your name, email address, phone number, and delivery address) and financial information via our online form. This information will be collected and used in the manner as described in the “Information Collection and Usage” section.
Protecting Your Information
We take critical measures to protect all Personal Information (e.g., name and address) and sensitive information (e.g., credit card data) provided by customers on our website. All personal and sensitive information submitted through our website is encrypted (https) and transmitted securely through a Secure Sockets Layer (SSL) so that it cannot be read over the Internet.
We do not store any credit card information on our server.
Please be aware that no data transmission can be guaranteed to be 100% secure, and as with any website, any information you provide through our site is done so at your own risk.
We also take steps to protect your privacy offline; we educate our employees about the importance of confidentiality and customer privacy, and we maintain procedural safeguards to protect your personal information.
Updates to This Information Security Policy
Our internal security standards, policies and practices are reviewed and revised based on best practices of the industry. This Security Policy may be updated periodically and without prior notice to you to reflect changes in our information security practices.